Dear Hiring Manager,
I am excited to apply for the Client Services Coordinator position at your reputable company. As a hard-working, detail-oriented professional with more than 3 years of experience managing client accounts, addressing client concerns and complaints, making sure clients are happy, and building long-term relationships, I think I would be a great fit for this role.
In my current position as a Client Services Coordinator at ABC Company, I have honed my skills in managing client accounts, addressing client concerns and complaints, and collaborating with other departments to ensure clients receive the best possible service. I have also made and used plans to keep clients happy, which has led to a 20% increase in client satisfaction.
Prior to my current role, I worked as a Customer Service Representative at XYZ Company, where I gained experience in responding to customer inquiries, resolving customer concerns and complaints, and providing product recommendations and upsell opportunities to customers. I am confident that my experience in both customer service and client services would enable me to excel in this position.
I’m good at communicating, organizing, and getting along with other people, and I know my way around Microsoft Office and CRM software. I am also patient, and flexible, have strong problem-solving abilities, and possess attention to detail. I also have a Bachelor of Science from the University of Nebraska in Business Administration.
Thank you for considering my application for this position. I am excited to have the opportunity to bring my skills and experience to your team and contribute to the success of your company.