Top Corporate Travel Manager Interview Questions and Answers
As the travel industry continues to grow, corporate travel managers are becoming more important in managing travel budgets, negotiating with vendors, and making sure company policies are followed. If you’re preparing for a corporate travel manager interview, it’s important to be well-versed in travel management practices, communication, and problem-solving skills.
According to a recent survey by the Global Business Travel Association, 61% of companies have a corporate travel manager or travel department in place to manage their travel program. With this in mind, we’ve compiled a list of top corporate travel manager interview questions and answers to help you prepare for your interview and stand out from the competition.
What experience do you have in corporate travel management?
This question is meant to find out how well you have managed travel programs, made travel policies and procedures, and negotiated with travel vendors in general. Be sure to list any relevant experience you have in these areas, as well as any certifications or training you may have received.
How do you manage travel budgets and expenses?
Corporate travel managers are in charge of managing travel budgets and costs, so it’s important to be able to show your knowledge in this area. Talk about any ways you’ve saved money in the past, as well as any experience you have analyzing travel data to find ways to save money.
How do you ensure compliance with travel policies and regulations?
Compliance with travel policies and rules is important to make sure that employees are safe and secure while traveling. Be sure to talk about your experience making and implementing travel policies and procedures, as well as how well you know the rules and requirements set by the government.
How do you manage relationships with travel vendors?
Corporate travel managers need to be good at communicating with and negotiating with travel vendors in order to do their jobs well. Be sure to highlight your experience in negotiating contracts with travel vendors, as well as your ability to build and maintain strong relationships with key vendors.
How do you handle unexpected travel issues or emergencies?
Travel issues and emergencies can arise at any time, so it’s important to be prepared to handle them effectively. Discuss your experience in developing and implementing travel contingency plans, as well as your ability to communicate with employees and vendors during emergencies.
Personal Anecdote: During my time as a corporate travel manager, I had to handle a situation where a group of employees were stranded in a foreign country due to a canceled flight. I called the airline and the hotel right away to make arrangements for where to stay and how to get home. I kept the employees informed throughout the process, and we were able to get everyone home safely and within budget.
Expert Tip: When preparing for your interview, be sure to research the company and their travel program. This will show your interest and commitment to the role, as well as demonstrate your knowledge of the company’s needs and goals.