Dispatcher Resume Sample Template
[/su_note]Name: Isobel Hood
Address: Kentucky
Phone Number: (XXX) XXX-XXXX
Email: isobel.hood@email.com
Objective:
To get a challenging job as a dispatcher in a fast-paced setting where I can put my organizational and communication skills to use.
Experience:
Dispatcher, ABC Company, Kentucky
January 2018 – Present
- Receive and prioritize tasks and assignments from clients and workers
- Assign tasks to workers and schedule appointments for clients
- Monitor the status of ongoing tasks and communicate updates to clients and workers
- Update and maintain accurate records and database
- Provide excellent customer service to clients
Customer Service Representative, XYZ Corporation, Kentucky
June 2015 – December 2017
- Assisted customers with their inquiries and provided accurate information
- Handled complaints and resolved issues in a timely and professional manner
- Maintained customer database and updated customer information
- Performed administrative tasks as needed
Education:
Bachelor’s Degree in Business Administration, University of Kentucky, Kentucky
August 2011 – May 2015
- Coursework included business management, communication, and customer service
Skills:
- Excellent communication and interpersonal skills
- Strong attention to detail
- Customer service skills
- Ability to multitask and prioritize tasks effectively
- Technical skills to operate industry-specific tools and equipment
- Problem-solving skills
- Ability to work in a fast-paced environment
Certifications:
- Certified Dispatcher, National Emergency Communications Institute
- CPR and First Aid certified
References:
Available upon request.